We understand it happens, but before every auto-ship order, we send a billing reminder 48 hours in advance and an order confirmation on the day it processes. These notifications give you time to make changes (like skipping, pausing, or canceling) before the order locks in.
If no changes are made within that window, the order proceeds as normal and is considered a valid purchase. Once processed and delivered, it's subject to our final sale policy and isn't eligible for a refund or return.
If you're unsure how to manage your subscription, you can log in at dailies.co/account/login or contact us at help@dailies.co before your next billing date.