Tracking updates can occasionally pause while the package is in transit. The estimated delivery date may not always be accurate due to carrier delays.
For international shipments, delays may also occur due to customs clearance, weather conditions, or local carrier handling.
If there are no updates for over a week after the estimated delivery date, please reach out to us at help@dailies.co so we can check the status for you.
If your package is confirmed lost, we may send a replacement as a one-time courtesy upon verification. Please note that changing the flavor is not allowed for replacements.