Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, contact our Customer Support Team at help@dailies.co within 15 days of receiving your order.
Please provide us with your order number and the following photos so we can resolve the issue quickly:
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Clear photo(s) of the damaged sticks
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Photo of the Dailies pouch, including any visible damage
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Photo of the outer poly mailer or shipping box, including any visible damage
Reports submitted after 15 days won’t be eligible for a resolution, so we encourage you to reach out as soon as possible.